Discovery Colloquium: Quality Software Development @ Internet Speed

..................................................................................................................xi 1 Background: Creating the Colloquium ..........................................................1 1.1 The Field Study .........................................................................................1 1.2 The Discovery Colloquium.........................................................................2 1.2.1 Goals .............................................................................................2 1.2.2 Participants....................................................................................3 1.2.3 Approach .......................................................................................3 2 Introduction and Opening Briefing.................................................................5 2.1 Principles for the Colloquium .....................................................................5 2.2 Ground Rules ............................................................................................6 3 Inclusion Exercise ...........................................................................................7 3.1 Metaphors for Internet Speed ....................................................................7 3.2 Conclusions...............................................................................................8 4 Zuni Fishbowls ................................................................................................9 4.1 Fishbowls: Listening Exercise in Sequenced Groups.................................9 4.2 The Quality Software Development @ Internet Speed Study Team Fishbowl .................................................................................................. 11 4.2.1 General Questions .......................................................................12 4.3 Smaller Organizations Fishbowl ..............................................................15 4.3.1 General Questions .......................................................................17 4.3.2 Facilitator’s Question ...................................................................17 4.4 Larger Organizations Fishbowl ................................................................18 4.4.1 General Questions .......................................................................18 4.5 Dot.com + Brick and Mortar Fishbowl ......................................................20 4.5.1 Group Responses........................................................................21 4.6 Plenary Discussion ..................................................................................23 5 Six Burning Questions..................................................................................27